Terms and condition of use

Subscription

Placing an order does not require registration, but it's recommended. As a registered user you can track your shipment via our website.


1) When registering, the customer provide a name and other required information.
2) Give consent that lenzishop.com saves information to their customer database.
3) Customer agree to provide a correct information.

 
Purpose of the register

The data is used to deliver products to customers.
In addition, monitoring of customers' purchasing behavior.

We will collect the ip-address, name, address, telephone number, email address and the order history.

 
Privacy and Data Protection

Lenzishop.com customer information is confidential.

Lenzishop.com undertakes not to disclose customer information to other parties.

The consumer must comply with the attention when using e-commerce.

Lenzishop.com does not register the consumer
a) bank details
b) the credit card details

 

Products and prices

Our online store products are to be shipped to addresses all over the world. We strive to provide the exact data sheets for each product, however, we will not be liable for errors in the product information. Please check the product measurement table before choosing the size, if the measure has been notified. Asian sizes are not always in line with EU standards.

 

Delivery

We strive to deliver products during 2-5 days after payment is received. If a product is temporarily out of stock or there is a special order item (ie. Some cosplay costumes), we will notify the estimated delivery time. With the Delivery Confirmation we will announce the shipment tracking number.

 

Loyal customers

10euro each purchase you will receive one (1) loyalty point. Loyalty points can take advantage of the next purchase. 1 loyalty point is worth one (1) euro. 100 EUR purchase you will get 10euro value of loyalty points. Points you get only every exceeded 10euro.

Loyalty points is in use immediately when the order is shipped. Points are valid for 180 days of issue. Expired points not be refunded.

 

Payment


1) Wire Transfer

Advanced pay using a standard bank transfer. Products are payable in advance by bank transfer to a Finnish bank account. Recommended only for EU-customers.


2) Paypal

Paypal can pay for purchases easily and safely. Through Paypal you can also pay by credit card even if you owned a Paypal account. Recommended for international customers.

 
Wire transfer

Once you made the order, you will be informed what you have ordered and payment instructions in email.
If the advance payment is not made within 7 days, will automatically cancel the order.

If there is any conflict or difference between the Finnish version of the Terms of Use and its English version, the Finnish version prevails.